PrimeRCM
Greenway’s revenue cycle management (RCM) solution integrates billing intelligence throughout the patient care process to speed collections, optimize revenue, eliminate financial uncertainty and position your organization for the future.
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In an efficient and financially healthy practice or clinic, providers can focus on patient care instead of worrying about unpaid claims, unpredictable cash flow, and the shift from fee-for-service to value-based payment models. PrimeRCM® is the smart solution to manage the burden of billing, optimize revenue today, and best position your organization for the future.
Clinically driven
PrimeRCM is fully integrated with PrimeSUITE® to seamlessly connect clinical care with claims and collections. PrimeRCM identifies and resolves problems in earliest stages of the revenue cycle, preventing costly and recurrent errors later.
Clinical integration means that providers are empowered at the point of care with data to enable more-informed decision-making.

Continuously learning
Combining a team of experts with a powerful rules engine, PrimeRCM isn’t just processing…it’s constantly learning.
Based on the latest compliance and claims exception data, PrimeRCM creates rules so it improves with each transaction, leveraging and incorporating every practice’s intelligence.
Constant research and automatic updates help ensure compliance with HIPAA 5010, ICD-10 and PQRS.
Focused forward
PrimeRCM is designed and committed to staying ahead of emerging trends and customer needs.
Continuously building upon its cloud-based application and functionality, PrimeRCM regularly introduces new tools and other enhancements.
The PrimeRCM team anticipates and plans for changes in payment and delivery models – such as the shift from fee- to outcome-based – positioning providers to navigate any challenge or uncertainty.
Transparent, accessible
PrimeRCM’s real-time dashboard enables providers to monitor cash flow and revenue and to identify root causes for collection issues.
With digestible data in clear formats and language, providers have a better understanding of the health of their operations and ultimately the information and confidence to take action.

Flexible offering
PrimeRCM takes into account that one size does not fit all.
Available as a full-service solution or the technology only — with customized levels of service in-between — PrimeRCM integrates with internal teams and systems to best meet the unique needs of every organization.
Revenue-optimizing
PrimeRCM focuses on achieving clean claim rates of >90% so that customers experience significant and tangible benefits including:
- Shorter accounts receivable cycles
- >95% net collection rates
- 30-50% reduction in back-office work and related operating costs
- Faster patient statements, resulting in greater satisfaction and prompt payment.
PrimeRCM results
We set the bar high and help our PrimeRCM customers achieve financial performance benchmarks.
More information
Contact the PrimeRCM team at info@greenwaymedical.com to learn how we can help improve the financial and operational health of your organization.
