PrimePatient

Our secure patient EMR web portal enhances physician-patient relationships and offers self-service options in place of an office visit or phone call. Service highlights include appointment scheduling, preregistration, refill requests and bill pay.

Download the PrimePatient integrated Patient EMR brochure

PrimePatient is Greenway's secure patient web portal enhancing the patient-provider relationship through self-service clinical, administrative and financial online options in place of office visits or phone calls, leading to improved office efficiencies and healthier, more satisfied patients.

PrimePatient Transforms the Patient-Physician Practice Relationship

• Patients submit the reason for the visit, as well as preferred days and times
• Office staff easily review and schedule online

• Patients fill out the practice's registration and health history forms customized to record patient's HPI and clinical history before the appointment
• Office staff have patient information organized before the patient arrives, which shortens the visit

• Patients have a convenient and safe way to manage and share medical history

• Patients receive alerts when lab results and tests are complete
• Clinicians can supplement results with interpretations and comments

• Patients communicate problems or issues with current medications
• Clinicians respond to patient questions online

• Patients review invoices and pay bills online

• Patients have access to educational handouts and videos to help manage their health

Practice Management Upgrades

Through PrimePatient, Greenway provides website development and content management, and external clinical referrals management.

Further Customize Patient Data Integration

PrimePatient's upgraded functionality also allows providers to access a ‘Health History Task Type' prompt to streamline workflows in the creation of standardized health history and demographic forms integrated into PrimeSuite. The functionality allows staff to select only the desired patient-submitted discrete data, which can also be gathered from existing patient data through the History Wizard library. Practices can even further customize patient record snapshots via language conversion to practice-centric terminology.

Supports HHS "Personalize Care” Goal

PrimePatient supports the national health IT objectives of the United States Department of Health and Human Services (HHS) Framework for Strategic Action: The Decade of Health Information Technology by meeting the"Personalize Care” goal:

• Encourage use of personal health records (PHRs)
• Enhance informed consumer choice
• Promote use of telehealth system

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Greenway’s Integrated Physician’s Infrastructure is a single database, fully integrated EHR solution that combines all elements required to support your business as it moves from a paper to a digital environment. Greenway’s health IT solution offers a seamless transition from the chaos of reduced, hands-on time with patients, consumer-driven requirements, the need for profitability and ever-increasing regulatory demands.

PrimeSuite is the centerpiece of the Greenway Physician’s Infrastructure, providing complete EHR, practice management, including account management, registration and scheduling, and interoperability through the electronic exchange of:

• Prescriptions
• Orders and results
• Claims and other transactions

PrimeSuite uses a single database to support two primary applications – our EHR and practice management solution.

The Physician’s Infrastructure allows PrimeSuite customers to easily incorporate electronic modules that combine for a tailored, robust solution.

PrimePatient supports the adoption of a personal health record (PHR) and facilitates patient-initiated electronic scheduling, pre-registration and prescription refills. It enables secure messaging between patients and their care providers, on-line bill pay and assists with patient education.

PrimeExchange facilitates electronic communication throughout the entire healthcare community. This includes transmissions between your practice, other practices, labs, hospital information systems, health organizations and other health stakeholders.

PrimeResearch enables customers to create better outcomes reporting as well as participate in clinical trials, evidence-based medicine projects and Centers for Disease Control (CDC) public service alerts.

PrimeMobile uses hand-held devices to give physicians anytime, anywhere access to PrimeSuite data such as schedules, rounds and patient information, as well as charge capture – all with the touch of an icon.

PrimeRCM is an advanced revenue cycle management (RCM) service that helps physician practices reach their financial objectives by streamlining the collection, utilization and delivery of critical patient and claims information.

Physician's Infrastructure Supports HHS Framework

Greenway’s Physician’s Infrastructure supports the national health information technology objectives of the United States Department of Health and Human Services (HHS) Framework for Strategic Action: The Decade of Health Information Technology.

PrimeSuite meets the framework’s “Inform Clinical Practice” goals:

• Incentivize EHR adoption
• Reduce risk of EHR investment
• Promote EHR diffusion in rural and underserved areas

PrimePatient meets “Personalize Care” goals:

• Encourage use of personal health records (PHRs)
• Enhance informed consumer choice
• Promote use of telehealth system

PrimeExchange meets “Interconnect Clinicians” goals:

• Foster regional collaborations
• Develop a national health information network
• Coordinate federal health information systems

PrimeResearch meets “Improve Population Health” goals:

• Unify public health surveillance architectures
• Streamline quality and health status monitoring
• Accelerate research and dissemination of evidence