PrimePATIENT
Our secure patient EMR web portal enhances physician-patient relationships and offers self-service options in place of an office visit or phone call. Service highlights include appointment scheduling, preregistration, refill requests and bill pay.
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PrimePATIENT® is Greenway’s secure patient web portal enhancing the patient-provider relationship through self-service clinical, administrative and financial online options in place of office visits or phone calls, leading to improved office efficiencies and healthier, more satisfied patients.
Secure Patient Portal for Clinical, Financial and Administrative Efficiencies
PrimePATIENT Transforms the Physician-Patient Relationship
Appointment Requests
- Patients submit appointment requests with reason for the visit, as a well as preferred day and time
- A secure confirmation is sent back to the patient from the practice task list within PrimeSUITE®
Pre-registration and Patient Interview Process
- Patients fill out registration and health history forms customized to record patient's HPI and clinical history before the visit
- Office Staff organize the information in preparation for the patient visit, resulting in decreased wait time and increased patient volume
Lab Results Review
- Practices send secure communications to patients with lab results from the PrimeSUITE task list
- Clinicians can supplement results with interpretations, comments and followup pathways
Ask A Doctor Features
- Patients communicate clinical questions or problems with current medications
- Clinicians respond to patient inquiries through secure communication channels
Customized Patient Data Integration
PrimePATIENT's newest feature will enable practices to create custom health history forms within PrimeSUITE for publishing to PrimePATIENT, allowing patients to complete and submit them back into the PrimeSUITE task list. Staff members then review the patient information and select necessary items to discretely update the patient's history. Ask a Greenway representative about this upcoming functionality.
PrimePATIENT supports HHS "Personalize Care” Goals
PrimePATIENT supports the HHS Framework for Strategic Action: The Decade of HIT by meeting the Personalize Care goals:
- Encourage use of personal health records (PHRs)>
- Enhance informed consumer choice
- Promote the use of telehealth systems