Careers

Candidates should have excellent customer service skills, a positive attitude, dynamic presentation skills and flexibility to travel to client offices.

The individuals who join the client services team must be committed to continually improving their technical, presentation and communication skills. These individuals are responsible for successfully implementing our industry-leading software product, PrimeSuite, in physician practices. This position will require 85 to 95 percent travel.

Responsibilities:

• Assessing client training requirements and, in conjunction with a Project Manager, preparing implementation objectives and agendas

• Conducting on-site small and large group training sessions

• Ensuring client end users are properly introduced to areas of the application related to their job function

• Serving as the client's on-site application expert, ensuring that system setup is congruent with client- defined project goals

• Assisting in the development of client implementation project plan

• Assisting in the review of client processes and development of revised workflow plans

Education, Experience, and Skills Required:

• College degree or equivalent work experience preferred

• Software training experience a plus

• Experience managing multiple projects simultaneously

• Ability to work independently with minimal supervision

• Excellent communication and presentation skills

• Experience in physician office billing or clinical workflow preferred

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This position is responsible for resolving customer issues and questions regarding the PrimeSuite practice management solution or the PrimeSuite electronic health record solution to the customer's satisfaction.This position requires good verbal and written communication skills, an analytical skill set, and an excellent attitude.

Responsibilities:

• Recommends configuration changes and system additions that optimize performance

• Answers how-to questions

• Provides solutions in a timely manner

• Assists clients with their application needs

• Participates in after-hours pager rotation

• Tests software changes as they relate to support issues

Education, Experience, and Skills Required:

• 2-3 years experience in a physician billing or clinical setting preferred

• Experience with medical office software preferred

• Exceptional verbal and written communication skills required

• Experience with Microsoft Office (Word, Excel, Outlook) required

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Regions:

• Indiana
• South Florida
• Minnesota
• Wisconsin

The Sales Manager is responsible for the sale of Greenway's solutions. This position sells Greenway's solutions and services using technical, organizational and customer knowledge to influence customers and assist them in applying the solutions/services to their needs, resulting in revenue generation. In addition, the position provides input and participates in the marketing, market planning and technical development of products and services.

Responsibilities:

• Generates revenue opportunities by developing key markets and cultivating long-term relationships with senior-level customer contacts

• Assists with the development of sales strategies that maximize existing relationships and identifies new opportunities in direct sales and reseller markets

• Functions as the primary contact point for customers prior to project initiation

• Negotiates with clients on a variety of financial and delivery-related issues

• Communicates on a regular basis with all appropriate internal directors

• Provides timely and accurate sales forecasts and activity reports

• Executes business plan for assigned territory

• Generates new business leads, follows up on marketing campaigns and sets up qualified appointments with prospects

• Keeps all account and prospect information timely and up-to-date in Greenway's CRM system for prospect/client/sales tracking purposes

• Meets assigned sales quota in territory

Education, Experience and Skills Required:

• College degree (BA or BS) preferred

• In-depth understanding of key technology and healthcare concepts required to sell complex solutions

• Ability to clearly articulate business issues and solutions and negotiate at a senior management level

• Exceptional written and verbal communication skills

• Broad knowledge of and an interest in current healthcare business challenges, products and sales practices

• Highly self-motivated and self-directed personality

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Enterprise Sales Director

Regions:

• Mid Atlantic

The Enterprise Sales Director is responsible for the sale and marketing of Greenway's solutions to hospitals, IPAs, PHOs and medical cooperatives. This position sells Greenway's solutions and services using technical, organizational, and customer knowledge to influence customers and assist them in applying the solutions/services to their needs resulting in revenue generation. In addition, the position provides input and participates in the marketing, market planning and technical development of products and services.

Education, Experience, and Skills Required: B.A./B.S. preferred. Location in assigned territory required. In depth understanding of key technology and healthcare concepts required to sell complex solutions. Ability to clearly articulate business issues and solutions and negotiate at a ”C” level. Exceptional written and verbal communication skills required. Broad knowledge of and an interest in current physician office and hospital business challenges, products, and sales practices with at least 5 years direct outside sales experience, preferably to physicians, with a demonstrable pattern of success 

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