Careers

Your experience: bring it to Greenway.

We welcome new team members who want to leverage their expertise in developing Greenway's comprehensive, integrated and interoperable electronic health record solutions.

If you're interested in finding a career you'll love, please request direct contact from our Human Resources department.

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Currently open positions:

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Client Services Representative

Candidates should have excellent customer service skills, a positive attitude, dynamic presentation skills and flexibility to travel to client offices.

The individuals who join the client services team must be committed to continually improving their technical, presentation and communication skills. These individuals are responsible for successfully implementing our industry-leading software product, PrimeSuite, in physician practices. This position will require 85 to 95 percent travel.

Responsibilities:

  • Assessing client training requirements and, in conjunction with a Project Manager, preparing implementation objectives and agendas

  • Conducting on-site small and large group training sessions

  • Ensuring client end users are properly introduced to areas of the application related to their job function

  • Serving as the client's on-site application expert, ensuring that system setup is congruent with client- defined project goals

  • Assisting in the development of client implementation project plan

  • Assisting in the review of client processes and development of revised workflow plans

Education, Experience, and Skills Required:

  • College degree or equivalent work experience preferred

  • Software training experience a plus

  • Experience managing multiple projects simultaneously

  • Ability to work independently with minimal supervision

  • Excellent communication and presentation skills

  • Experience in physician office billing or clinical workflow preferred

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Customer Support Analyst
PrimeSuite practice management solution and PrimeSuite electronic health record solution

This position is responsible for resolving customer issues and questions regarding the PrimeSuite practice management solution or the PrimeSuite electronic health record solution to the customer's satisfaction.This position requires good verbal and written communication skills, an analytical skill set, and an excellent attitude.

Responsibilities:

  • Recommends configuration changes and system additions that optimize performance

  • Answers how-to questions

  • Provides solutions in a timely manner

  • Assists clients with their application needs

  • Participates in after-hours pager rotation

  • Tests software changes as they relate to support issues

Education, Experience, and Skills Required:

  • 2-3 years experience in a physician billing or clinical setting preferred

  • Experience with medical office software preferred

  • Exceptional verbal and written communication skills required

  • Experience with Microsoft Office (Word, Excel, Outlook) required

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Regional Sales Manager

Regions:

  • Arizona
  • Pittsburg or Cleveland
  • Western New York/Western Pennsylvania
  • West Texas (San Antonio or Austin)
  • Central California (Central Valley area)
  • Arkansas
  • Indiana
  • NW Florida/S Alabama (Panhandle)
  • Arizona/Nevada (Phoenix or Las Vegas)

The Sales Manager is responsible for the sale of Greenway's solutions. This position sells Greenway's solutions and services using technical, organizational and customer knowledge to influence customers and assist them in applying the solutions/services to their needs, resulting in revenue generation. In addition, the position provides input and participates in the marketing, market planning and technical development of products and services.

Responsibilities:

  • Generates revenue opportunities by developing key markets and cultivating long-term relationships with senior-level customer contacts

  • Assists with the development of sales strategies that maximize existing relationships and identifies new opportunities in direct sales and reseller markets

  • Functions as the primary contact point for customers prior to project initiation

  • Negotiates with clients on a variety of financial and delivery-related issues

  • Communicates on a regular basis with all appropriate internal directors

  • Provides timely and accurate sales forecasts and activity reports

  • Executes business plan for assigned territory

  • Generates new business leads, follows up on marketing campaigns and sets up qualified appointments with prospects

  • Keeps all account and prospect information timely and up-to-date in Greenway's CRM system for prospect/client/sales tracking purposes

  • Meets assigned sales quota in territory

Education, Experience and Skills Required:

  • College degree (BA or BS) preferred

  • n-depth understanding of key technology and healthcare concepts required to sell complex solutions

  • Ability to clearly articulate business issues and solutions and negotiate at a senior management level

  • Exceptional written and verbal communication skills

  • Broad knowledge of and an interest in current healthcare business challenges, products and sales practices

  • Highly self-motivated and self-directed personality

     

    Database Administrator Manager


    Responsibilities:

    • Will direct, oversee, lead and provide technical support for database environments.

    • Will lead and supervise junior staff in logical and physical database design and provide assitance to application designers in applying DBMS technology.

    • Will identify and document database strategies and architectures.

    • Will also be responsible for internal build of Data and Production database code and schema.

    • Will also coordinate with Customer Support and Migration to resolve problems.

    Education, Experience and Skills Required:

    • Bachelor's Degree in Computer Science or closely related field

    • Two years experience in the job offered or as a QA Analyst

    • Experience must include at least one year of healthcare software experience

    • Experience gained before, during or after degree will be accepted

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Have questions? Call us 24/7
866-242-3805
info@greenwaymedical.com
Specialty  |  Hospital  |  RHIO

Greenway has developed market-leading electronic health record software and services that integrate practice management and interoperability functionality.

What is your experience?