Service Team
Mission: Continued focus on the delivery of exceptional customer service as Greenway grows into the decade.
Eric L. Grunden
Vice President, Client Services
Eric Grunden joined Greenway in July 2004 as Vice President of Client Services and has more than 15 years of experience in healthcare project management, program management and administration. Mr. Grunden is responsible for managing all implementation, deployment and training services for Greenway Medical Technologies’ customer base.
Prior to joining Greenway, he worked as the Regional Operations Manager for Alteer Corporation, where he was responsible for managing all deployment projects for the Central and Eastern United States
Mr. Grunden earned a bachelor’s degree in management information systems and another in management from Texas Tech University.
Join Eric on Twitter: http://twitter.com/EGrunden
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John Ayers
Vice President, Customer Support
John Ayers joined Greenway in May 1998. As Vice President of Customer Support, he is responsible for supporting the Greenway Medical Technologies customer base and ensuring they receive the best customer experience in the medical software industry.
Prior to joining Greenway Medical Technologies, Mr. Ayers worked for Greenway Corporation. There he was responsible for customer service for Greenway Corporation’s customers in check imaging and installations of peripheral systems on existing client check image systems.
Mr. Ayers is a Microsoft Certified System Engineer (MCSE) and attended the University of West Georgia.
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James T. Ingram, MD, FACS
Chief Medical Officer
Dr. Ingram has been involved with EHR since 1993 while in active private practice in Carrollton, GA. He was one of the founding investors for Greenway Medical Technologies when formed in 1996. As CMO he is involved in many aspects of the design, development, training, medical content and practice relations at Greenway. He continues to serve for the third year on the CCHIT (Certification Commission for Healthcare Information Technology) as a member of the Ambulatory Work Group.
Dr. Ingram is a board certified surgeon who graduated from the University of Alabama Medical School, cum laude and Alpha Omega Alpha medical honor society member. He did his surgical residency at the University of Alabama Medical Center. While in active practice in general surgery, thoracic and vascular surgery, he also served as Chief of Surgery and Director of Intensive Care for the Tanner Medical Center.
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Bradford S. Tuggle
Vice President, Finance
Brad Tuggle joined Greenway Medical Technologies in 1998 after serving as Chief Financial Officer of Greenway Corporation. Today, Mr. Tuggle provides effective financial leadership for Greenway to grow value responsibly and in a profitable and sustainable manner. He is also responsible for arranging financing for Greenway’s customers.
Prior to joining Greenway, Mr. Tuggle served as controller of Southwire Company’s Copper Division. Mr. Tuggle began his business career as an audit manager with Ernst & Young, LLP, and has more than 11 years of financial accounting experience.
Mr. Tuggle received a bachelor’s degree in accounting from Georgia State University.
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Bryan Koch
Vice President, PrimeRCM
Bryan Koch is responsible for developing strategic RCM service offerings for Greenway.
Mr. Koch has more than 17 years of experience in healthcare revenue cycle management working in both the physician practice and institutional/hospital markets. Mr. Koch joined Greenway from Navicure, a leading Internet-based medical claims clearinghouse, where he was Vice President of Strategic Services.
Prior to Navicure, Mr. Koch worked for Medac, Inc., a physician medical billing and practice management company, where he was Chief Operating Officer. During his tenure at Medac, Mr. Koch grew the company to $23 million in revenue. In addition, Mr. Koch worked at Ernst & Young, LLP where he provided revenue cycle management consulting services to large hospital systems. Mr. Koch has also held leadership positions with Texas Health Resources, Metropolitan Hospital, and Blue Cross Blue Shield.
Mr. Koch graduated from Michigan State University’s Eli Broad College of Business with a bachelor’s degree in Accounting. He is a certified Six Sigma Black Belt.
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Vice President, Client Services
| Eric Grunden joined Greenway in July 2004 as Vice President of Client Services and has more than 15 years of experience in healthcare project management, program management and administration. Mr. Grunden is responsible for managing all implementation, deployment and training services for Greenway Medical Technologies’ customer base. Prior to joining Greenway, he worked as the Regional Operations Manager for Alteer Corporation, where he was responsible for managing all deployment projects for the Central and Eastern United States Mr. Grunden earned a bachelor’s degree in management information systems and another in management from Texas Tech University. Join Eric on Twitter: http://twitter.com/EGrunden |
Vice President, Customer Support
| John Ayers joined Greenway in May 1998. As Vice President of Customer Support, he is responsible for supporting the Greenway Medical Technologies customer base and ensuring they receive the best customer experience in the medical software industry. Prior to joining Greenway Medical Technologies, Mr. Ayers worked for Greenway Corporation. There he was responsible for customer service for Greenway Corporation’s customers in check imaging and installations of peripheral systems on existing client check image systems. Mr. Ayers is a Microsoft Certified System Engineer (MCSE) and attended the University of West Georgia. |
Chief Medical Officer
| Dr. Ingram has been involved with EHR since 1993 while in active private practice in Carrollton, GA. He was one of the founding investors for Greenway Medical Technologies when formed in 1996. As CMO he is involved in many aspects of the design, development, training, medical content and practice relations at Greenway. He continues to serve for the third year on the CCHIT (Certification Commission for Healthcare Information Technology) as a member of the Ambulatory Work Group. Dr. Ingram is a board certified surgeon who graduated from the University of Alabama Medical School, cum laude and Alpha Omega Alpha medical honor society member. He did his surgical residency at the University of Alabama Medical Center. While in active practice in general surgery, thoracic and vascular surgery, he also served as Chief of Surgery and Director of Intensive Care for the Tanner Medical Center. |
Vice President, Finance
| Brad Tuggle joined Greenway Medical Technologies in 1998 after serving as Chief Financial Officer of Greenway Corporation. Today, Mr. Tuggle provides effective financial leadership for Greenway to grow value responsibly and in a profitable and sustainable manner. He is also responsible for arranging financing for Greenway’s customers. Prior to joining Greenway, Mr. Tuggle served as controller of Southwire Company’s Copper Division. Mr. Tuggle began his business career as an audit manager with Ernst & Young, LLP, and has more than 11 years of financial accounting experience. Mr. Tuggle received a bachelor’s degree in accounting from Georgia State University. |
Vice President, PrimeRCM
| Bryan Koch is responsible for developing strategic RCM service offerings for Greenway. Mr. Koch has more than 17 years of experience in healthcare revenue cycle management working in both the physician practice and institutional/hospital markets. Mr. Koch joined Greenway from Navicure, a leading Internet-based medical claims clearinghouse, where he was Vice President of Strategic Services. Prior to Navicure, Mr. Koch worked for Medac, Inc., a physician medical billing and practice management company, where he was Chief Operating Officer. During his tenure at Medac, Mr. Koch grew the company to $23 million in revenue. In addition, Mr. Koch worked at Ernst & Young, LLP where he provided revenue cycle management consulting services to large hospital systems. Mr. Koch has also held leadership positions with Texas Health Resources, Metropolitan Hospital, and Blue Cross Blue Shield. Mr. Koch graduated from Michigan State University’s Eli Broad College of Business with a bachelor’s degree in Accounting. He is a certified Six Sigma Black Belt. |