The Greenway Experience
Greenway® genuinely wants to know What is Your Experience?®. It’s a question we constantly ask of our customers, our partners and ourselves.
We think we have a lot in common with our customers, because the Greenway team is comprised of physicians, nurses and other clinicians, as well as practice administrators, health system/hospital executives, financial experts and information technology innovators. We seek out those with experience in clinical environments when hiring the people who will deliver our solutions, which are all designed, developed and supported in the U.S.
But we know our customers are on the front lines of healthcare delivery every day, and their ongoing input is critical to our development cycle, as are the insights we gain through our relationships with strategic business partners and dozens of healthcare and health IT organizations. It all guides our innovation, business strategies, partnerships and actions, helping us help our customers make a difference.
From weekly KLAS-style conference calls to our monthly Platinum User Council meetings, regional events, beta partner relationships, monthly customer tours by senior management, and our popular annual PrimeLEADER™ Conference, we aggressively encourage dynamic interaction with and among our customers to ensure that our solutions’ workflow, usability and functionality meet their current and future needs and maximize the value they receive from their relationship with Greenway.
It’s a commitment we take very, very seriously, and we’re constantly told that it’s a true Greenway differentiator. Every day in every way, we’re asking What is Your Experience?